2. What is a reservation? When do I have to pay my German course?

Like in a restaurant we reserve a place for you until a certain date. Until that date you can pay for your course whenever you want. After that date, we cannot guarantee that the place in the course will still be available to you.

4. Can I change the time of my German course?

If you decide for one time frame for the course, you will normally stay in that class. If there are free places left at another time, you’ll might be able to switch the class.

7. Can I pay by Visa?

Yes, that’s possible. You can find all payment options on our homepage.

9. Can I get a registration confirmation for a period for over 3 months or more?

Yes, we can give you a registration confirmation for over 3 months or more. Therefor it is important that you register officially at our German language school and pay the complete fee of the first month in advance. For the following months, we will reserve a place in the appropriate courses for you.

11. Which book do we use in the German course?

We work with different books.

If you have booked an online course in a virtual classroom, you will receive the name and ISBN number of the print edition or the link to the online books & licenses probably 3-4 days before the course starts.

If you have booked an offline course in a real classroom, we will usually only provide the name of the book on the first day of the course. On your first day at our school you will receive a warm welcome; we will sell the coursebook in the entrance hall and you will be shown the way to your classroom.

You can pay for the book(s) in cash or by card (ideally with an debit card; if necessary with a credit card). They cost between 20 and 30 EUR.

13. Where does the price difference between online & offline courses come from?

The current online courses are an additional product to our regular offline courses. They are suitable for learners who also have enough time for homework. Instead of 3 hours in the offline course, we offer the online courses for 2 hours per day.

The pricing, online courses cost 20 € more than the offline courses and this is because, ….

• a) we limit the number of places in the online courses more than in the offline courses; the groups are therefore smaller.
• b) This results in a higher proportion of speaking, being corrected and learning for you.
• c) Kapitel Zwei thereby offsets the additional costs for online teaching), e.g. for business software licenses, higher fees for teachers, online materials, registration fees for online forums.

The advantages of online learning are that you can learn from anywhere, at home, at work, at the beach. All you need is wifi.

You are not exposed to Corona virus infection by having to spend your time in a real classroom.

Further advantages of online teaching can be found in detail here.

15. Do you offer as well health insurance?

Our students are very happy with the following health insurance. You can fill in the registration form online, Care Concept will get in touch with you.

17. Who is my teacher?

Our teachers are qualified, trained teachers, nice & welcoming, German native speakers or at native speaking level.
Please be aware that we cannot guarantee that you will keep your current teacher for the follow up course. (e.g. due to holidays, sickness or other projects).

Therefore we usually only know which teacher will teach your course around one week, sometimes only even 3 days before the course starts. However, we take great care that the follow-up teacher fits in with your previous course and teacher and that you can continue to gain very good experience!