FAQ

Here, you can find answers to important questions that you might have in connection with our school and your German classes.

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1. Is it possible to only participate 1, 2 or 3 weeks in a German course? Can I start in the middle of the course?

Our German courses run for 4 weeks. If you don’t have 4 weeks to take part, we put you on the waiting list and will decide in the second week of the course if you can join the German course. If we have places left in the second course week, you are very welcome to participate with a reduced course fee.


2. What is a reservation? When do I have to pay my German course?

Like in a restaurant we reserve a place for you until a certain date. Until that date you can pay for your course whenever you want. After that date, we cannot guarantee that the place in the course will still be available to you.

1 Kurstag bezahlen


3. Can I pay the German course at the first day of class?

You will need to pay your course fee by the reservation date given to you, in order for us to ensure your attendance and plan courses accordingly. Unfortunately there are no exceptions.


4. Can I change the time of my German course?

If you decide for one time frame for the course, you will normally stay in that class. If there are free places left at another time, you’ll might be able to switch the class.

krank was tun mit Deutschkurs


5. What happens if I can’t come to German class anymore?

In this case please read our terms and conditions (§5).


6. I am afraid of Corona. Can I still rebook or cancel my exam?

Our General Terms and Conditions (§5b) and our reference to an official medical certificate, for the day of the exam, can best help you with this.

Nevertheless, we would like to assure you that we have an extensive, detailed hygiene plan, which so far has protected against infections within the Kapitel Zwei premises.


7. Can I pay by Visa?

Yes, that’s possible. You can find all payment options on our homepage.

auf mehrere Monate aufteilen


8. Can I split the four weeks into several different months?

No, unfortunately not. In order to follow the class as best as possible, you should finish one level within one month.


9. Can I get a registration confirmation for a period for over 3 months or more?

Yes, we can give you a registration confirmation for over 3 months or more. Therefor it is important that you register officially at our German language school and pay the complete fee of the first month in advance. For the following months, we will reserve a place in the appropriate courses for you.

telc Deutsch exam Berlin best practice


10. Will there be an exam at the end of the German course?

In general, you can book the follow-up course without any exam, but Kapitel Zwei offers the official telc Deutsch B1, B2 and C1 Hochschule exam or TestDaF exam.


11. Which book do we use in the German course?

We work with different books.

If you have booked an online course in a virtual classroom, you will receive the name and ISBN number of the print edition or the link to the online books & licenses probably 3-4 days before the course starts.

If you have booked an offline course in a real classroom, we will usually only provide the name of the book on the first day of the course. On your first day at our school you will receive a warm welcome; we will sell the coursebook in the entrance hall and you will be shown the way to your classroom.

You can pay for the book(s) in cash or by card (ideally with an debit card; if necessary with a credit card). They cost between 20 and 30 EUR.

Bücher ausleihen


12. Can I borrow the book?

We no longer offer the lending of our work and course books.


13. Where does the price difference between online & offline courses come from?

The current online courses are an additional product to our regular offline courses. They are suitable for learners who also have enough time for homework. Instead of 3 hours in the offline course, we offer the online courses for 2 hours per day.

The pricing, online courses cost 20 € more than the offline courses and this is because, ….

  • a) we limit the number of places in the online courses more than in the offline courses; the groups are therefore smaller.
  • b) This results in a higher proportion of speaking, being corrected and learning for you.
  • c) Kapitel Zwei thereby offsets the additional costs for online teaching), e.g. for business software licenses, higher fees for teachers, online materials, registration fees for online forums.

The advantages of online learning are that you can learn from anywhere, at home, at work, at the beach. All you need is wifi.

You are not exposed to Corona virus infection by having to spend your time in a real classroom.

Further advantages of online teaching can be found in detail here.

Wie bekomme ich Visum


14. How do I get a Visa?

Our website provides you with a detailed response.


15. Do you offer as well health insurance?

Our students are very happy with the following health insurance. You can fill in the registration form online, Care Concept will get in touch with you.

Admission letter


16. Admission letter

We offer FREE registration confirmations for our German language courses. We don’t offer the so-called “conditional admission letters from German universities”. We recommend that you contact other language schools regarding this.


17. Who is my teacher?

Our teachers are qualified, trained teachers, nice & welcoming, German native speakers or at native speaking level.
Please be aware that we cannot guarantee that you will keep your current teacher for the follow up course. (e.g. due to holidays, sickness or other projects).

Therefore we usually only know which teacher will teach your course around one week, sometimes only even 3 days before the course starts. However, we take great care that the follow-up teacher fits in with your previous course and teacher and that you can continue to gain very good experience!

discount German course


18. Discount promotions

We regularly promote discounted campaigns. These are only valid for the specified period, tariff and addressee. A transfer to another person is not possible, neither is a combination of two or more promotions. (see T&Cs)